Retail News & Insights - Retail TouchPoints
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5 Tips to Make ‘Returnuary’ as Painless as Possible
网页1 天前 — 5. Use predictive analytics and AI-powered technology. Predictive analytics and AI can help retailers better manage returns, in large part because much of the cost and complexity of handling them revolves around whether, and how, to reintroduce a returned item into inventory. “AI takes the processes and the data that exist today and makes it ...
2021 Outlook Guide - Retail TouchPoints
网页17 Industry Experts Forecast Top Trends, Tech and Strategies as Retail Resets Four key themes emerged in the 2021 Outlook Guide contributions from our distinguished panel of retail industry experts: The COVID-fueled ecommerce surge will continue even after the pandemic recedes as the flood of new customers discover the benefits of online shopping; Last-mile innovations […]
Beyond Discounts: How 4 Top Retailers are Revolutionizing Loyalty ...
网页1 天前 — Instead, retailers need to craft loyalty programs that are easy to access, include uncommon or unexpected benefits and make a meaningful connection with shoppers. Target, Staples, Foot Locker and Walmart are four examples of retailers that are innovating on loyalty with discounted delivery, personalized offers, free returns and identity-based ...
Retail Media: Everything You Need to Know - Retail TouchPoints
网页2024年9月27日 — Retail media ads can offer run the gamut from “on-site” advertising opportunities — such as ads and videos on its own website, app or even in its physical stores (an Amazon Sponsored Product ad is the most basic example of this) — to what is typically referred to as “off-site advertising.”Off site advertising is when a retailer lets advertisers leverage its first party data to ...
Retail TouchPoints Reveals 2022’s 40 Under 40 Winners
网页May 13, 2022 at 3:05 PM EDT. By Alicia Esposito. Retail TouchPoints and design:retail have unveiled the 2022 slate of 40 Under 40 Award winners. Representing the entire retail realm — from store design to CX strategy, ecommerce and retail operations — the 40 Under 40 Awards spotlight up-and-coming leaders who have done innovative and ...
2024 Retail Roadmap: Where Retailers are Meeting — and Missing ...
网页Today’s shoppers want it all — rich omnichannel shopping experiences with personalized touches throughout — and by embracing data and AI, retailers can deliver, driving sales and fostering brand loyalty. Take a deep dive into on-and-offline retail experiences, meeting consumers where they are, and the industry outlook …
Transforming Retail Experiences Through Digital Signage
网页3 天之前 — According to a Retail TouchPoints Store Design & Experience survey, brick-and-mortar retailers are investing in holistic brand experiences. It found that more than 60% of retailers focused on multi-purpose technology that is designed to serve both customers and employees. Digital signage, interactive kiosks and product displays are a huge part ...
A Year for Breakthrough Ideas and Commerce Experiences
网页Pandemic Demonstrates Industry Innovation and Resilience. COVID was unfortunately not “new” news in 2021, but its ongoing evolution made it a major coverage area for Retail TouchPoints throughout the year. It’s no wonder: with the possible exception of hospitality and travel, retail was the industry most strongly impacted by the pandemic.
Retail Remix Podcast - Retail TouchPoints
网页2024年9月16日 — New episodes released weekly on Monday mornings. Retail Remix is a weekly podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights, and research for all things customer experience. Hear from the top practitioners, analysts, and innovators in retail, and …