Under the approach, Starbucks stores also now include a "Peak Play Caller," a role that involves keeping an eye on the order queue and shifting employees around between different tasks ...

Starbucks' menu has many coffee options, but deciding what to order isn't always easy. Business Insider asked nine former Starbucks employees what they really think of popular coffee orders.

Every fast-food outlet, Starbucks cafés included, is a little factory. The order of operations is highly prescribed, a carefully choreographed system of specialization that's been timed down to ...

Just don't help Starbucks with this problem by ordering one if you see it. Read the original article on Tasting Table.

Starbucks’ new CEO Brian Niccol has a Herculean task in front of him to change the dire state of affairs that the world’s largest coffee chain is currently brewing in. Surprising Wall Street ...

(Reuters) -Starbucks' new CEO Brian Niccol has his work ... Niccol also said he wanted to simplify the menu, fix pricing, and refine mobile order and pay so as not to overwhelm baristas.