A “faulty” transfer of student loan accounts from Nelnet to Mohela in 2023 led to “millions of consumer credit reporting ...

As a result, many borrowers had their single loan balance reported twice, once by each servicer. Duplicate student loan balances on a borrowers' credit report can reduce their credit scores and ...

If you have private student loans, you can find your loan servicer by looking at the student loan bill you’re receiving online or via mail. Your loan servicer will also be listed on your credit ...

The CFPB’s Student Loan Ombudsman has released his annual report, again emphasizing complaint volume without investigating all complaints, ...