Teaching in the health care setting. Using coaching as an alternative approach to teaching in the health care setting. Overview of coaching. Benefits of coaching. Characteristics of a good coach. A ...

The Role of the Nurse Manager module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit addresses the role of nursing leaders for your quality improvement initiative. This module ...

Sponsored by the Public Health Service, the 2008 Update to the Clinical Practice Guideline presents evidenced-based guidelines for clinicians to use when treating their patients who use tobacco. The ...

The Coaching Clinical Teams module helps an organization implement a process for coaching teams as a unit. This module is meant to augment the existing teamwork and communication tools and individual ...

AHRQ’s PSNet provides access to patient safety resources, toolkits, opportunities for continuing education and trainings. The evidence reports are part of the agency’s Making Healthcare Safer Reports, ...

Many organizations are interested in assessing and improving patient experience with behavioral health, mental health, and/or substance use disorder services. Three CAHPS products are available to ...

Being ready for change is a necessary, but not sufficient, prerequisite to changing your organization's approach to fall prevention. Even when a health care organization is armed with the best ...

The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for health plans, medical groups, and other providers seeking to improve their performance in the domains of patient experience ...

Many organizations are uncertain about how to proceed with designing a workable solution for medication reconciliation. This chapter provides helpful information and tools for designing or redesigning ...

The aim of this module is to support your efforts to use best practices as outlined in the Preventing Falls in Hospitals Toolkit in your hospital’s Fall Prevention Program.

After this module, will be able to identify the basics of communication, list the benefits of Daily Goals, and describe ways to implement Daily Goals in your unit. This is an illustration of a simple ...

How do we manage the change process at the front line? How do we pilot test the new practices? How do we get staff engaged and excited about pressure ulcer prevention? How can we help staff learn new ...