The coffee chain is removing the extra charge for soy milk, oat milk, almond milk, and coconut milk starting Nov. 7 ...

Koehn, Nancy F., Marya Lisl Hill-Popper Besharov, and Katherine Miller. "Starbucks Coffee Company in the 21st Century." Harvard Business School Case 808-019, June 2008.

If you've ever grabbed your Starbucks order in a rush and gone to take a sip right away only to burn your mouth on scalding hot coffee, you're not alone. That's because the average temperature for ...

Big coffee chains have some shady things going on sometimes that they'd rather customers not know about. Here are some of ...

Now that there's a nice chill in the air, here are the only things I order at Starbucks in the fall ... making for a well-sweetened coffee with a spicy kick. Pumpkin Spice Lattes are famous ...

Expect to see fewer promotions at Starbucks. The coffee chain is scaling back promotional offers through its mobile app to ...

Starbucks’ new boss is putting his stamp on the company by cutting back on discounts and promotions — forcing coffee lovers to ... for people who placed an order either through the app or ...

Can the world's largest chain of coffeehouses make coffee fun again ... Every fast-food outlet, Starbucks cafés included, is a little factory. The order of operations is highly prescribed ...