Teaching in the health care setting. Using coaching as an alternative approach to teaching in the health care setting. Overview of coaching. Benefits of coaching. Characteristics of a good coach. A ...

AHRQ’s PSNet provides access to patient safety resources, toolkits, opportunities for continuing education and trainings. The evidence reports are part of the agency’s Making Healthcare Safer Reports, ...

Sponsored by the Public Health Service, the 2008 Update to the Clinical Practice Guideline presents evidenced-based guidelines for clinicians to use when treating their patients who use tobacco. The ...

The purpose of diagnostic excellence measurement is to identify potential opportunities to improve the diagnostic process at a health system or geographic level. AHRQ welcomes comments on the ...

The Role of the Nurse Manager module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit addresses the role of nursing leaders for your quality improvement initiative. This module ...

Many organizations are uncertain about how to proceed with designing a workable solution for medication reconciliation. This chapter provides helpful information and tools for designing or redesigning ...

The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for health plans, medical groups, and other providers seeking to improve their performance in the domains of patient experience ...

Many organizations are interested in assessing and improving patient experience with behavioral health, mental health, and/or substance use disorder services. Three CAHPS products are available to ...

After the Institute of Medicine released its sentinel report, To Err is Human: Building a Safer Health System, the Agency for Healthcare Research and Quality (AHRQ), in conjunction with its Federal ...

A basic principle of quality measurement is: If you can't measure it, you can't improve it. Therefore, fall rates and fall prevention practices must be counted and tracked as one component of a ...

Joel E. Cohen, Ph.D., directs a staff of health economists, statisticians, social scientists, clinicians, and support staff conducting intramural and supporting extramural research on issues related ...

The aim of this module is to support your efforts to use best practices as outlined in the Preventing Falls in Hospitals Toolkit in your hospital’s Fall Prevention Program.