From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you.

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

Use this template letter if you need to send the Department for Work and Pensions (DWP) more supporting evidence after you've sent your PIP claim form. When you've completed the letter, print it out ...

Citizens Advice helped 2.67 million people last year. There were also over 58 million visits to our online advice pages. No one else sees so many people with so many different kinds of problems, and ...