Sales in marketing. Sales and marketing. Sales versus marketing. What is the relationship between these two sides of your business? Are they opposed or do they work together? This article will help ...

Communication in the workplace isn’t just about how well you work with others. It’s about building relationships, minimizing errors, and most importantly, working as productively as possible.

It is ironic that the technology that has been responsible for the declining use of fax is also the technology that helps keep fax relevant and useable in the modern work environment. The development ...

Communication channels are numerous and vitally important to our lives. Just think about how many you engage with in the average week. Count every platform you check and every way people reach you. It ...

Video communication has dramatically impacted the way businesses function and teams communicate in recent years. With a rise in distributed teams and a shift towards remote work, video conferencing ...

RingCentral’s call logs let you see all of your call history, and check online for incoming and outbound calls on your business phone system. Call logs are a summary of details about phone calls. They ...

It doesn’t seem to matter whether the startup is a household name like WeWork or MoviePass, or if it was so small that no one would ever have heard of it outside a tiny and specific niche. Startups, ...

Sales is one of the toughest roles in any company. Salespeople get rejected from prospects at a notoriously high rate, and if you’re managing SDRs who are responsible for making cold calls and cold ...

Email: it’s an inevitable part of doing business, but that doesn’t mean it’s without flaws. And, for most workers who use email regularly, efficiency is one of the biggest ones According to research ...

Anyone who has experienced miscommunication in the workplace knows why strong communication skills are essential. Misunderstandings can lead to project delays, missed meetings, or confusing ...

The level of support and overall experience your call center provides to customers is vital. It’s essential to maintaining a good relationship with them and keeping a positive reputation amongst your ...

We learn empathy at a young age. Through everyday observations and interactions, we continuously grow to recognize and understand the thoughts and feelings of others. It’s inherent in all of us to ...