Long hold times are one of the biggest sources of frustration for callers. Excessive call center queuing leads to abandoned ...

When Voys sought to enhance its mid-market offerings with a comprehensive solution that brought together telephony and ...

Nasuni, a leading enterprise data platform for hybrid cloud environments, announced today that it has achieved Amazon Web ...

Google Voice offers a simple but dynamic free international calling service that's great for personal use, along with paid ...

Gladia was founded in 2022 by Jean-Louis Queguiner and Jonathan Soto with a mission to help companies leverage cutting-edge ...

Staying connected is very important today. Companies require more cost-effective, efficient, and scalable ways to foster ...

When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do it today ...

Shaktikanta Das, governer of the Reserve Bank of India (RBI) , has indicated support for the country's Central Bank Digital Currency (CBDC ...