7 Signs a Multi Level IVR Is a Must-Have for Your Callers
From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.
Out of 15 IVR Best Practices, You Only Need These 7
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
High Yield Keeps Invesco Mortgage Capital Attractive
Invesco Mortgage Capital (IVR) offers an attractive yield for income investors despite slower rate cuts and potential impact ...
GL Communications Advances Voice Response Testing with Automated Speech-to-Text Solution
Interactive Voice Response (IVR) systems are deployed at call centers worldwide to automatically interface with customers without the need for a dedicated call receptionist. GL’s tools have been ...
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Invesco Mortgage Capital (IVR) Rises But Trails Market: What Investors Should Know
The latest trading session saw Invesco Mortgage Capital (IVR) ending at $8.26, denoting a +1.23% adjustment from its last day's close. The stock trailed the S&P 500, which registered a daily gain of 1 ...
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Why Did Invesco Mortgage Capital Inc (IVR) Plummet? Key Factors Explained
Invesco Mortgage Capital Inc (IVR) stock saw a decline, ending the day at $8.23 which represents a decrease of $-0.14 or -1.67% from the prior close of $8.37. The stock opened at $8.39 and touched a ...
Invesco Mortgage: Termination and Stock Reclassification Events
Invesco Mortgage ( (IVR) ) has issued an announcement.