Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

Panaji: The Exposition Committee has decided against launching a special app for pilgrims to book viewing slots for the ...

I’m a national reporter, covering California. Here are five things I’ve recently enjoyed.

Clinton Transit is leading the future of mobility in mid-Michigan as the first transportation agency in the region.

Social media users questioned whether Carter was lucid enough to vote. "The Kamala campaign is planning to harvest Jimmy ...

Toys R Us opened inside the Weymouth WHSmith store on St Mary Street this morning with crowds waiting patiently - some for ...

It’s pumpkin season, people. I don’t mean the season of everything being pumpkin flavored (though there is that too), but the gloriously spooky season which the jack-o-lantern has come to symbolize.

"I don't know how you feel about queuing etiquette, but there are some things you kind of get used to in lengthy waits at ...

Mukesh Ambani led Jio has launched Smart Shopping Cart option for grocery shoppers, in which the whole bill can be made with ...

The queue to sign Ben Chilwell really is starting to grow pretty long.Early today we had reports about Napoli interest in the ...

Severely disabled customers visiting Thorpe Park are unable to get queue skips after a reported surge in park-goers with ADHD ...

It happened slowly and in fits and starts, but I feel like it might be, at long last, soup season. For me, it’s also baked ...