Starbucks will soon start to crack down on excessive app customizations as the company aims to improve its mobile ordering ...

Improving the mobile ordering experience at Starbucks is high on Brian Niccol's to-do list as he takes the CEO reins at ...

Customers are turning away from the coffee giant, and its new chief executive, Brian Niccol, has to figure out how to get ...

Starting Nov. 7, Starbucks won't charge extra for nondairy milk in a bid to simplify its pricing structure for customers.

Starbucks' new Chairman and CEO Brian Niccol wants customers to get their orders hand-delivered by a barista in four minutes ...

The restaurant will expand its Ready on Arrival system to six major markets to help speed up mobile order fulfillment.

Starbucks new Chief Executive Officer Brian Niccol is seeking to end the mosh pit that forms at stores when guests pile in to ...

Shoppers complain that Starbucks isn't fancy enough — but they also say it's too expensive. The new CEO, Brian Niccol, is ...

Shoppers complain that Starbucks isn't fancy enough — but they also say it's too expensive. The new CEO, Brian Niccol, is ...