To regulate or not to regulate? Voice over Internet Protocol, or VoIP in short, is one of the most contentious issues now facing regulators as we enter 2005. Much of the debate revolves around whether ...

The free phone service is a pilot program right now, with a converted pay phone using an internet connection for individuals ...

Frontier Communications customers who have fiber internet and have had their phone service migrated to an internet-based ...

These broadband "pipes" allow massive flows of several kinds of data, among which voice over Internet protocol (VoIP) calls can also be carried. And as long as you can find an Internet connection, you ...

If you get 10 phone calls in one day, chances are at least a few are spam or robocalls. Here's why it happens even if you're ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing strategies.

They're more reliable than calls made over the internet, says an expert in the wake of a Singtel landline disruption.

Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...