Staying connected is very important today. Companies require more cost-effective, efficient, and scalable ways to foster ...

Perplexed with Microsoft Teams Direct Routing? Don't fret! Read this guide until the end to learn all you need to know.

Google Voice offers a simple but dynamic free international calling service that's great for personal use, along with paid ...

A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...

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Long hold times are one of the biggest sources of frustration for callers. Excessive call center queuing leads to abandoned ...

As Sbit is expanding, we are looking for a VoIP specialist to join our team of specialists. Preferably with the following knowledge and experience: 3 years or more knowledge of- and experience with ...

The UK-based tech startup Nothing will officially announce the variant of the Nothing Phone (2a) it designed in collaboration ...

French startup Gladia, which offers a speech-recognition application programming interface (API), has raised $16 million in a ...

The free phone service is a pilot program right now, with a converted pay phone using an internet connection for individuals ...

Gladia was founded in 2022 by Jean-Louis Queguiner and Jonathan Soto with a mission to help companies leverage cutting-edge ...

Gladia, an AI transcription and audio intelligence provider, has raised $16 million in funding.