As DMart prepares for a new chapter with Anshul Asawa at the helm, outgoing CEO Neville Noronha reflects on his tenure, the ...

Bank loan officials are considering developing new procedures to regulate the process of transferring retirees’ salaries from one bank to another: informed sources ...

Experts assured that the widespread application of artificial intelligence in newsrooms will complement and enhance rather ...

In a bid to enhance consumer protection and improve the overall banking experience in Nigeria, the Central Bank of Nigeria ...

In this interview, Abhishek Gupta, CMO, Edelweiss Life Insurance delves into the essence of customer experience, evolving ...

Those impacted by the Southern California wildfires have a lot to deal with, and among the most important of them is ...

But to really up your income, hard skills like AI proficiency needs to be combined with less tangible soft skills, like ...

I was pressed for a more specific answer and came up with three traits all customer-focused leaders must practice. The truth ...

Device prices could be going up, AI agents are coming, Reddit is offering new advertising choices and Microsoft really wants ...

The hospitality industry is huge and encompasses a variety of different areas, from food and travel to lodging and recreation. These jobs can be very stressful, especially if you’ve got tight ...

Families and farmers across the state rely on a healthy foods program to buy and sell fresh produce during the winter. The ...

Call routing: Callbots can send calls to the appropriate department or live CSR, streamlining operations and reducing wasted ...