Staying connected is very important today. Companies require more cost-effective, efficient, and scalable ways to foster ...

Google Voice offers a simple but dynamic free international calling service that's great for personal use, along with paid ...

Perplexed with Microsoft Teams Direct Routing? Don't fret! Read this guide until the end to learn all you need to know.

Shaktikanta Das, governer of the Reserve Bank of India (RBI) , has indicated support for the country's Central Bank Digital Currency (CBDC ...

Frontier Awarded Google Verified Gold Peering Provider Status for its Highly Reliable Connectivity to Google Services ...

Global technology intelligence firm ABI Research recently completed its 2024 Manufacturers' Technology Adoption & Attitudes ...

Long hold times are one of the biggest sources of frustration for callers. Excessive call center queuing leads to abandoned ...

Nasuni, a leading enterprise data platform for hybrid cloud environments, announced today that it has achieved Amazon Web ...

Three candidates are running for election to a seat on the South Dakota Public Utilities Commission this fall. Republican ...

A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...

Baba Siddique’s brutal murder and death threats to Salman Khan have put the spotlight on Lawrence Bishnoi and his gang once ...

Parakeet Health, a generative AI company focused on improving patient engagement for healthcare providers, today announced the launch of its generative AI voice platform, which transforms how ...