GAYLORD — Otsego County voters on Nov. 5 will decide on a proposal to increase a monthly fee from $1.72 to $3 to fund 911 ...

Managers who over-focus on particular call center metrics are missing the full picture — and probably driving their employees ...

The free phone service is a pilot program right now, with a converted pay phone using an internet connection for individuals ...

AT&T appears to be treading in the middle of the road and investors could be better off if they trade with caution.

Bishnoi has used advanced communication methods like Voice over Internet Protocol (VoIP) and the covert “Dabba Calling” ...

(“VoIP-Pal” or the “Company”) (OTCQB: VPLM) announces that it has voluntarily withdrawn its two recently filed federal patent litigation complaints in the Western District of Texas against Verizon ...

If you get 10 phone calls in one day, chances are at least a few are spam or robocalls. Here's why it happens even if you're ...

Police had earlier said their probe pointed towards the involvement of the Lawrence Bishnoi gang in the murder over an ...

Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

Mumbai police arrested 14 for running a fake forex call centre, duping victims by promising high returns. Main accused Amar Rovara led the operation.

Days after he was arrested in connection with the murder of a gym owner in South Delhi’s Greater Kailash last month, police ...

Ethernet has been around for nearly as long as home computers have, and the trusty Ethernet port we all know and love, also ...