Andhra Pradesh launches ‘Mana Mitra’ WhatsApp chatbot, offering over160 public services like bill payments, bus bookings, and grievance redressal for 50 million residents.
Talking about the Whatsapp Governance system, he said that 36 departments would be connected and 161 civil services would be made available in the first phase.
Known as “Mana Mitra,” the service was formally inaugurated by state information technology minister Nara Lokesh at his residence at Undavalli in Amaravati.
Andhra CM Chandrababu Naidu emphasised that the launch would eliminate the need for citizens to visit government offices for certificates and other essential services.