19novAll Day20European Trust and Safety Meet-up ...

Our client, a leading force in the European financial services market, is acclaimed for its groundbreaking banking and payment solutions. With a mission to elevate customer experience and optimize ...

For its third edition, the European T&S meet up will take place in Amsterdam, NL, alongside the T&S Festival. Join us for a series of workshops and panels developed by T&S professionals to drive key ...

When it comes to making travel arrangements, customers want to do it on their terms. To stand out in an overcrowded market, you need to deliver a hyper-personalized traveler experience with easy ...

Tap into our expertise with leading ad tech companies to enhance your operational and technological capabilities. Transform your sales and customer success functions to scale efficiently, optimize ...

Today’s travelers expect a seamless, personalized passenger experience from booking to arrival. However, many airlines struggle with fragmented systems, inefficient operations, and outdated technology ...

Change waits for no one, and travelers are no exception. It’s impossible to ignore the substantial transformation that the travel, transportation, and tourism industry has undergone in the past few ...

Step into the future of AI business solutions with iX Hello, a GenAI-powered virtual assistant. Deploy it in days, no coding needed. Suitable for anything from data analysis to language translations ...

Personalization remains paramount. Innovations in retail and e-commerce are increasingly focused on delivering personalized experiences. When done right, real-time personalization fosters loyalty.

The way customers engage with businesses is continually evolving—along with their expectations for personalized, omnichannel experiences. Embracing a tech-led experience helps streamline operations ...

Concentrix is setting the new standard for exceptional customer experiences. Recognized in Everest Group’s “Customer Experience Management (CXM) Services PEAK Matrix ® Assessment 2024 – EMEA” as a ...

Concentrix façonne la nouvelle norme en matière d’expérience client. Reconnu comme Leader par Everest Group dans son étude « Customer Experience Management (CXM) Services PEAK Matrix ®️ Assessment ...